If you deal with customers, you need to treat them with five-star service. That will create customer loyalty and turn customers from fans into fanatics and supporters.
So how do you learn to treat others with five-star service? You start by treating them like a cat. Since cats demand the best and have no problem bossing you around, learn to treat a cat well and you’ll learn to treat customers well at the same time. Who knew a cat could teach you more about business than the most expensive and prestigious business schools?